--- title: ImOn Insider | Wi-Fi description: Wi-Fi | The ImOn Insider blog is your go to resource to maximize your ImOn experience through actionable, relevant content on Internet and cable TV trends, insights, news and tips. --- [![ImOn Logo](https://blog.imon.net/hubfs/2020/logo.png)](https://blog.imon.net/) ![](https://blog.imon.net/hubfs/2020/phone-icon.png)319.200.6300 Menu - [Residential](http://imon.net/residential) ## [Residential](http://imon.net/residential) Everything you need at the price you deserve. ![](https://blog.imon.net/hubfs/2020/menu-residential.jpg) - [Cedar Rapids Metro](https://imon.net/residential/cedar-rapids-metro) - [Iowa City](https://imon.net/residential/iowa-city) - [Dubuque](https://imon.net/residential/dubuque) - [Address Finder](https://imon.net/address-finder) - [Speed Analyzer](https://imon.net/speed_analyzer/speed_analyzer) - [Business Services](http://imon.net/business) ## [Business Services](http://imon.net/business) Your business. Your way. ![](https://blog.imon.net/hubfs/2020/menu-business.jpg) - [Cedar Rapids Metro](http://imon.net/business/cedar-rapids-metro) - [Iowa City](http://imon.net/business/iowa-city) - [Dubuque](http://imon.net/business/dubuque) - [Wholesale](http://imon.net/wholesale) ## [Wholesale](http://imon.net/wholesale) Extend your community with a trusted partner. ![](https://blog.imon.net/hubfs/2020/menu-wholesale.jpg) - [Municipal Broadband Utilities](http://imon.net/wholesale/municipal-broadband) - [Independent Telephone Companies](http://imon.net/wholesale/itccoop) - [CLEC Services](http://imon.net/wholesale/video) - [The ImOn Difference](http://imon.net/imon-difference) ## [The ImOn Difference](http://imon.informaticsinc.com/imon-difference) We are part of your community. ![](https://blog.imon.net/hubfs/2020/menu-imon.jpg) - [Who We Are](http://imon.net/imon-difference/who-we-are) - [ImOn in the Community](http://imon.net/imon-difference/imon-community) - [Careers](http://imon.net/imon-difference/careers) - [News & Events](http://imon.net/imon-difference/news-events) × ## Search × ## Support We're here for you night and day, that's the ImOn promise. Please follow one of these links to help you resolve your issue, or contact us via the phone numbers below. Thank you! - [FAQs](http://imon.net/support/faqs) - [Payment Options](http://imon.net/support/payment-options) - [Understanding Your Bill](http://imon.net/support/understanding-your-bill) - [Refer-a-Friend](http://imon.net/support/refer-friend) ## Customer Care Call Center - Residential Customers [**319-298-6484**](tel:319-298-6484) - Cedar Rapids Business [**319-261-2249**](tel:319-261-2249) - Iowa City Business [**319-261-4610**](tel:319-261-4610) - Dubuque Business **[563-239-9150](tel:563-239-9150)** - After Hours [**319-298-6484**](tel:319-298-6484) # ImOn Insider ## [Five (Not-so-Great!) Reasons People Stay With Bad Internet Service](https://blog.imon.net/5-reasons-people-stay-with-bad-internet-services) Posted by [ImOn Communications](https://blog.imon.net/author/imon-communications) on Feb 2, 2023 12:59:13 PM - [Tweet](https://twitter.com/share) [![5 Reasons People Stay With Bad Internet Service - ImOn](https://blog.imon.net/hubfs/Five%20(not-so-great!)%20reasons%20people%20stay%20with%20bad%20Internet%20service.png)](https://blog.imon.net/5-reasons-people-stay-with-bad-internet-services) We all know how frustrating it can be to reach a crucial moment in an episode of our favorite show and suddenly face the dreaded spinning wheel of signal buffering. Or the pain and embarrassment of being the person in an important Zoom meeting who keeps freezing up or dropping signal altogether. So why do we put up with the frustration, pain and sometimes even embarrassment of unreliable Internet service? [Read More](https://blog.imon.net/5-reasons-people-stay-with-bad-internet-services) Topics: [ImOn Communications](https://blog.imon.net/tag/imon-communications), [Internet](https://blog.imon.net/tag/internet), [Wi-Fi](https://blog.imon.net/tag/wi-fi) ## [4 Steps to Improve Your Home Internet Experience](https://blog.imon.net/4-steps-to-improve-your-home-internet-experience) Posted by [ImOn Communications](https://blog.imon.net/author/imon-communications) on Jan 24, 2023 8:45:53 AM - [Tweet](https://twitter.com/share) [![](https://blog.imon.net/hubfs/4%20steps%20to%20improve%20home%20internet.jpg)](https://blog.imon.net/4-steps-to-improve-your-home-internet-experience) One thing we’ve all learned since the beginning of the COVID-19 pandemic: a strong, reliable Internet connection to your home is more important than ever. From working and schooling at home, to at-home telehealth appointments, and entertainment, almost all of us are more reliant than ever on a consistent Internet experience. [Read More](https://blog.imon.net/4-steps-to-improve-your-home-internet-experience) Topics: [Internet](https://blog.imon.net/tag/internet), [Wi-Fi](https://blog.imon.net/tag/wi-fi), [bandwidth](https://blog.imon.net/tag/bandwidth) ## [What is a VPN and Why Should I Use One?](https://blog.imon.net/what-is-a-vpn-and-why-should-i-use-one) Posted by [ImOn Communications](https://blog.imon.net/author/imon-communications) on Aug 17, 2022 9:54:00 AM - [Tweet](https://twitter.com/share) [![What VPN?](https://blog.imon.net/hubfs/social-suggested-images/Blue%20Illustration%20Internet%20Security%20Instagram%20Post.png)](https://blog.imon.net/what-is-a-vpn-and-why-should-i-use-one) With many of us working from home over the past two years, you may have had to use something called a VPN. But what exactly is a VPN and why should you use it? [Read More](https://blog.imon.net/what-is-a-vpn-and-why-should-i-use-one) Topics: [Computers](https://blog.imon.net/tag/computers), [Internet](https://blog.imon.net/tag/internet), [technology](https://blog.imon.net/tag/technology), [Wi-Fi](https://blog.imon.net/tag/wi-fi), [security](https://blog.imon.net/tag/security) ## [Tips For Performing an Accurate Internet Speed Test](https://blog.imon.net/tips-for-performing-an-accurate-internet-speed-test) Posted by [ImOn Communications](https://blog.imon.net/author/imon-communications) on Apr 21, 2021 4:57:47 PM - [Tweet](https://twitter.com/share) [![](https://blog.imon.net/hubfs/Internet%20Speed%20Test.jpg)](https://blog.imon.net/tips-for-performing-an-accurate-internet-speed-test) A slow Internet connection can be frustrating – videos buffer, downloads take forever, and websites do not load. Most of the time, the blame is put on your Internet connection and Internet service provider for the issues. But there are a lot of things that could be affecting your Internet speed, like the website you’re visiting, the device you are using, or your Wi-Fi connection. So, if you are experiencing a slower than normal Internet connection, the first step is to do an Internet speed test. Here are a few tips to help ensure you get the most accurate speed readings possible from your Internet speed test. [Read More](https://blog.imon.net/tips-for-performing-an-accurate-internet-speed-test) Topics: [Internet](https://blog.imon.net/tag/internet), [technology](https://blog.imon.net/tag/technology), [Wi-Fi](https://blog.imon.net/tag/wi-fi) ## [Wi-Fi Frequencies Explained](https://blog.imon.net/wi-fi-frequencies-explained) Posted by [ImOn Communications](https://blog.imon.net/author/imon-communications) on Mar 24, 2021 3:49:01 PM - [Tweet](https://twitter.com/share) [![](https://blog.imon.net/hubfs/Wifi%20Frequencies%20Explained.jpg)](https://blog.imon.net/wi-fi-frequencies-explained) Over the last decade, the Internet has really changed the way we live, socialize, and stay informed. Nowadays, there are two ways you can access the Internet. The first is by using an Ethernet cable to connect your device directly to your modem. This wired connection offers a reliable performance with faster speeds and more security. However, being tethered to one spot is not always convenient. That’s why most people use a router to connect to the Internet wirelessly. [Read More](https://blog.imon.net/wi-fi-frequencies-explained) Topics: [Computers](https://blog.imon.net/tag/computers), [Internet](https://blog.imon.net/tag/internet), [technology](https://blog.imon.net/tag/technology), [Wi-Fi](https://blog.imon.net/tag/wi-fi) [All posts](https://blog.imon.net/all) ## Follow ImOn Insider The ImOn Insider blog is your go-to resource to maximize your ImOn experience through actionable, relevant content on Internet and cable TV trends, insights, news and tips.  ### Subscribe to ImOn Insider! ### Recent Posts ### Posts by Topic - [Internet (63)](https://blog.imon.net/tag/internet) - [Cable TV (46)](https://blog.imon.net/tag/cable-tv) - [Computers (38)](https://blog.imon.net/tag/computers) - [ImOn Communications (33)](https://blog.imon.net/tag/imon-communications) - [Apps (20)](https://blog.imon.net/tag/apps) - [TV Everywhere (19)](https://blog.imon.net/tag/tv-everywhere) - [technology (14)](https://blog.imon.net/tag/technology) - [Holidays (5)](https://blog.imon.net/tag/holidays) - [Wi-Fi (5)](https://blog.imon.net/tag/wi-fi) - [security (5)](https://blog.imon.net/tag/security) - [School (3)](https://blog.imon.net/tag/school) - [Uncategorized (3)](https://blog.imon.net/tag/uncategorized) - [Community (2)](https://blog.imon.net/tag/community) - [movies (2)](https://blog.imon.net/tag/movies) - [Random Acts of Kindness (1)](https://blog.imon.net/tag/random-acts-of-kindness) - [Travel (1)](https://blog.imon.net/tag/travel) - [Volunteering (1)](https://blog.imon.net/tag/volunteering) - [bandwidth (1)](https://blog.imon.net/tag/bandwidth) - [nonprofit (1)](https://blog.imon.net/tag/nonprofit) - [women (1)](https://blog.imon.net/tag/women) see all Content Title Description < Previous page Next page > [![ImOn Logo](https://blog.imon.net/hubfs/2020/logo.png)](https://blog.imon.net/) ### Contact - ImOn Communications - 101 3rd Avenue SW, Suite 400 - Cedar Rapids, IA 52404 - Email: [support@imon.net](mailto:support@imon.net) ### Customer Care Call Center - Residential Customers [**319-298-6484**](tel:319-298-6484) - Cedar Rapids Business [**319-261-2249**](tel:319-261-2249) - Iowa City Business [**319-261-4610**](tel:319-261-4610) - Dubuque Business [**563-239-9150**](tel:563-239-9150) - After Hours [**319-298-6484**](tel:319-298-6484) ### Call Center Hours - Mon-Thu **8am-7pm** - Sat **8am-6pm** - Sat **9am-Noon** - Sun **Closed** --- ### Residential - [Cedar Rapids Metro](https://imon.net/residential/cedar-rapids-metro) - [Iowa City](https://imon.net/residential/iowa-city) - [Dubuque](https://imon.net/residential/dubuque) - [Address Finder](https://imon.net/address-finder) - [Speed Analyzer](https://imon.net/analyzer) ### Business - [Cedar Rapids Metro - Business](http://imon.net/business/cedar-rapids-metro) - [Iowa City - Business](http://imon.net/business/iowa-city) - [Dubuque - Business](http://imon.net/business/dubuque) ### Wholesale - [Municipal Broadband Utilities](http://imon.net/wholesale/municipal-broadband) - [Independent Telephone Companies](http://imon.net/wholesale/independent-telephone-companies) - [CLEC Services](http://imon.net/wholesale/CLEC-services) ### The ImOn Difference - [Who We Are](http://imon.net/imon-difference/who-we-are) - [ImOn in the Community](http://imon.net/imon-difference/imon-community) - [Careers](http://imon.net/imon-difference/careers) - [News & Events](http://imon.net/imon-difference/news-events) - [Terms & Conditions](http://imon.net/imon-difference/residential-terms-conditions) ### Support - [Customer Support](http://imon.net/support/customer-support) - [Payment Options](http://imon.net/support/payment-options) - [Contact Us](http://imon.net/support/contact-us) [![](https://blog.imon.net/hubfs/2020/imon-facebook.png)](https://www.facebook.com/ImOnCommunications) [![](https://blog.imon.net/hubfs/2020/imon-twitter.png)](https://twitter.com/ImOn_Comm) [![](https://blog.imon.net/hubfs/2020/imon-linkedin.png)](https://www.linkedin.com/company/imon-communications) 172.16.3.104Copyright © 2019 ImOn. 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